Delivery & Assembly

To ensure that you have a great shopping experience, we only charge a flat delivery rate per order, regardless of the number of items.

Delivery does not include assembly which could be added as an extra service.

When you place an order online, we will contact you prior to the delivery day in order to update you with the delivery date and timeframe. Alternatively, you can call in at 519-745-6996.

Our Local Delivery Regions

Zone 1: (1 -> 2 weeks)

Ayr, Bolton, Bramalea, Brampton, Brantford, Burlington, Caledonia, Cambridge, East York, Elora, Erin, Etobicoke, Fergus, George town, GTA, Guelph, HaltonHills, King City, Kitchener, Lincoln, Markham, Milton, Mississauga, New Hamburg, North York, Oakville, Paris, RichmondHill, Roseville, Scarborough, Toronto, Vaughan, Waterloo, Wellesley, York.

Zone 2: (1 -> 3 weeks)

Ajax, Arthur, Aurora, Aylmer, Brant, Caledon, Grand Bend, Hamilton, Ingersoll, Listowel, London, Newmarket, Niagara, Orangeville, Oshawa, Pickering, Simcoe, St Catharines, St Thomas, Stratford, Tavistock, Tottenham, Waterford, Woodstock.

Zone 3: (2 -> 4 weeks)

Belleville, Cobourg, Cornwall, Gatineau, Kanata, Kingston, Laval, Montreal, Nepean, Ottawa, Orléans, Peterborough, Terrebonne.

Our Local Delivery Options

We have 2 types of delivery service, "Scheduled Drop-off" and "Scheduled Room of choice". Both of them are “Scheduled” which means that you will be contacted prior (1 or 2 days before) of the delivery day to be informed about the delivery time frame and if it doesn't work for you, it could be re-scheduled for a further date.

The “Room of choice” delivery includes taking the product(s) inside your home to the room of your choice and leaving it there in the original packaging (unless you booked our assembly service as well), whereas the “Drop-off" Delivery only includes leaving the product(s) at your Porch/Garage if it's a house, or at the Lobby if it's an apartment building, or at your doorstep if it's a townhouse. In all cases you will be informed about the arrival of the order so that you can meet the driver at the lobby if you prefer not leaving it with the concierge/security. Our “Drop-off” Delivery is usually a one-man on the truck delivery.

Assembly and Packaging Removal Service

Furniture Assembly

The Assembly and Packaging Removal service is a complementary service separate from the delivery service and is offered in order to ensure maximum customer satisfaction. If for whatever reason you are uninterested in this additional service, all products come with assembly instructions when needed.

 

As the Assembly Service is separate from the Delivery Service, they may be scheduled at different times. We apologize for any inconveniences this may incur.

Assembly service fee structure

Check here to check our Assembly + Packaging removal Service rates.

COVID-19 Update: For your safety as well as the workers safety we have extra safety precautions that must be followed for the assembly service to proceed. Please make sure that any room in which you will be having furniture items assembled is free of all furniture and residents at the time of delivery. Additionally, make sure to thoroughly sanitize the rooms of assembly before and after the assembly service has been done. Please maintain social distancing from the delivery men, as they will require at least 2 meters distancing while delivering the furniture, and to be alone in the room of the assembly.