To ensure that you have a great shopping experience, we only charge a flat delivery rate per order, regardless of the number of items.
Delivery does not include assembly which could be added as an extra service.
Most of our orders will be fulfilled within 1 to 3 weeks depending on the items in the order and the destination city and the Stock availability. Some items are available for same day pickup. When you place an order online, we will contact you in order to update you with the delivery date and time. Alternatively, you can call in at (519) 745-6996.
Our Local Delivery Region
Ajax, Arthur, Aurora, Aylmer, Ayr, Bolton, Bramalea, Brampton, Brant, Brantford, Burlington, Caledon, Cambridge, East York, Elora, Erin, Etobicoke, Fergus, George town, GTA, Guelph, HaltonHills, Hamilton, Ingersoll, King City, Kitchener, Lincoln, Listowel, London, Markham, Milton, Mississauga, New Hamburg, Newmarket, Niagara, North York, Oakville, Orangeville, Oshawa, Paris, Pickering, RichmondHill, Roseville, St Catharines, Scarborough, St Thomas, Tavistock, Toronto, Tottenham, Vaughan, Waterford, Waterloo, Wellesley, Woodstock, York.
Our Local Delivery Options
We have 2 types of delivery service, "Scheduled Drop-off" and "Scheduled Room of choice". Both of them are “Scheduled” which means that you will be contacted prior (1 or 2 days before) of the delivery day to be informed about the delivery time frame and if it doesn't work for you, it could be re-scheduled for a further date.
The “Room of choice” delivery includes taking the product(s) inside your home to the room of your choice and leaving it there in the original packaging (unless you booked our assembly service as well), wheras the “Drop-off" Delivery only includes leaving the product(s) at your Porch/Garage if it's a house, or at the Lobby if it's an appartment building, or at your doorstep if it's a townhouse. In all cases you are informed about the arrival of the order so that you can meet the driver at the lobby if you prefer not leaving it with the conseige/security. Our “Drop-off” Delivery is a one-man on the truck delivery.
Ottawa/Montreal Shipping Option
We ship to Ottawa and Montreal via a third party fulfillment center, Shipping usually takes about 2 weeks on top of the lead time of the item(s) - which is displayed below each product-.
The service area is 75 kms radius around the warehouse, postal codes displayed below
Ottawa warehouse: K1G 3N2
Montreal warehouse: H8T 3H2
The delivery team at the fulfilment center will contact you directly to arrange the day and time of delivery, on the delivery day they will deliver your furniture past your door step, this type of delivery service is known as "Threshold" Delivery service.
Assembly and Packaging Removal Service
The Assembly and Packaging Removal service is a complementary service separate from the delivery service and is offered in order to ensure maximum customer satisfaction. If for whatever reason you are uninterested in this additional service, all products come with assembly instructions when needed.
As the Assembly Service is separate from the Delivery Service, they may be scheduled at different times. We apologize for any inconveniences this may incur.
Assembly service fee structure
Check here to check our Assembly + Packaging removal Service rates.
COVID-19 Update: For your safety as well as the workers safety we have extra safety precautions that must be followed for the assembly service to proceed. Please make sure that any room in which you will be having furniture items assembled is free of all furniture and residents at the time of delivery. Additionally, make sure to thoroughly sanitize the rooms of assembly before and after the assembly service has been done. Please maintain social distancing from the delivery men, as they will require at least 2 meters distancing while delivering the furniture, and to be alone in the room of the assembly.